When the owner asks a card's agent something only Obeya can answer, the agent passes the question on to Obeya and says so. Until now, Obeya's "One moment, I'm checking …" stood above the agent's message, although the agent's step had set it going. Now Obeya's message, and the answer it looks up, stand below the agent's message, so the conversation reads in the order things happened. While the agent is still writing, Obeya's message waits below the agent at work.
Obeya answers after the agent that asked it
Shared by Daniel Sadilek on October 29, 2026