Sometimes you write a note to an agent just as it asks you a question, so it reads your note only after asking. Until now it then often ended its turn without a word, and its question still asked about what your note had changed. Now the agent answers your note and asks its question again if your note changed it. Your note no longer looks unheard.
Notes that cross an agent's question get an answer
Shared by Daniel Sadilek on October 22, 2026